FAQ

Got questions? We've got answers.

Can't find what you're looking for? Reach out to us at Contact Us — we're happy to help.

Can I start for free?

Yes. The Free plan includes unlimited projects, 5GB storage, and up to 2 guest invitations with no credit card required.

What login methods does YouViCo support?

YouViCo supports email/password login as well as social login via Google and Apple accounts.

What languages does YouViCo support?

YouViCo is available in Korean, English, and Japanese.

How do I create a workspace?

After signing up, you will be guided to create your first workspace. You can also create additional workspaces anytime from the sidebar.

How do I invite my team?

Go to Workspace Settings > People and send invitations by email. You can assign roles (Owner, Manager, Member) to each person.

What file types can I upload?

You can upload images and PDFs on all plans. Video file uploads are available on Pro and above. YouTube links can be embedded on all plans.

How does timestamp feedback work?

Click anywhere on the video timeline to drop a comment at the exact frame. You can also select a time range to flag a section of the video.

Can I draw directly on images and videos?

Yes. YouViCo's drawing tools let you annotate directly on images, PDFs, and video frames using pen, shapes, text, and color.

How do I invite a client to review?

Generate an invitation link from the project and share it with your client. They can start reviewing and leaving feedback right away.

Can I control what clients can do?

Yes. You can set each person's permission on a per-file basis — giving you full control over who can access which file.

How does Slack integration work?

Connect YouViCo to your Slack workspace from Settings > Connections. You will receive a Slack notification the moment someone leaves feedback.

What is Workspace Connect?

Workspace Connect lets you share a project across different workspaces, so internal teams and external partners can collaborate on the same content. Available on all plans except Free.

How is my data protected?

YouViCo uses role-based access control and project-level permissions to ensure only the right people can access your content.

Can I control who sees each project?

Yes. Every project has independent access settings. You can add or remove members per project without affecting their workspace-level access.

How does guest access work securely?

Guest links are scoped to a specific project only — guests never gain access to your full workspace or other projects.

Where is my data stored?

YouViCo stores data securely on AWS infrastructure. All data is encrypted in transit and at rest.

Is there a mobile app?

Yes. YouViCo is available on both iOS (App Store) and Android (Google Play).

Can I leave feedback on mobile?

Yes. You can view projects, leave timestamp-pinned comments, and review files directly from the YouViCo mobile app.

Does the mobile app support all features?

Core features including project browsing, file review, and commenting are fully supported on mobile. Some advanced settings are best managed on desktop.

Trusted by 100+ Teams

NVIDIA
LG U+
Samsung
Disney
Woori Financial Group
PUBG
E-Land
Hanwha Aerospace
Government
Microsoft
NVIDIA
LG U+
Samsung
Disney
Woori Financial Group
PUBG
E-Land
Hanwha Aerospace
Government
Microsoft

Stop Chasing Feedback,
Start Finishing Masterpieces.